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1992 Report of the Auditor General of Canada

1992 Report—Chapter 7

Exhibit 7.7—Management of Work Force Adjustments: Comparison of Characteristics of and Effects on Payments in Lieu

Where well-managed

  • An understanding of the purpose and context of the work force reduction;
  • Leadership starting at the top that provided direction and fostered commitment through participation and communication;
  • Mobilization of the organization to ``rethink" the work and program delivery and to tackle the challenge faced;
  • A management framework that included solid plans, the formation of ad hoc committees and support units for a co-ordinated and integrated effort;
  • Measurable and definitive objectives;
  • Control of the exercise through periodic reporting, concurrent evaluation, and other mechanisms to ensure that objecitves were met.
Effects on payments in lieu

  • Considered one option among others.
  • Usually well founded and in keeping with the intent and letter of the Policy.
Where poorly managed

  • Senior management of the organization failed to provide leadership, direction and support;
  • Planning was inadequate;
  • No appropriate management framework was established; the opportunity to learn from experience was lost;
  • Work force reductions were not used as an opportunity to ``rethink" the work;
  • Management relied on employees requesting payment in lieu to achieve the work force reduction.
Effects on payments in lieu

  • Liberal interpretation of the Policy.
  • THE only option.
  • Usually without foundation or called into question.