Reports to Northern Legislative Assemblies
28.1 This chapter describes the organization and activities of the Office and highlights some of our major initiatives undertaken or completed during the past year. It also describes the role of the Auditor General, the requirements of the Auditor General Act and the three types of audits the Office performs: attest, authorities and value-for-money (paragraphs 28.10 to 28.33; 28.109 to 28.119).
28.2 The Office has proposed amendments to Sections 4, 8 and 11 of the Auditor General Act (28.34 to 28.40).
28.3 Methodology development has moved ahead, with the publication of two audit guides (Auditing Financial Management and Control, and Auditing Capital Asset Projects), and research into the scoping of value-for-money audits. The scope and objectives of the Comprehensive Auditing Manual revision project have been expanded to include a comprehensive review of audit-related policies (28.41 to 28.43).
28.4 The Office has continued to upgrade its use of technology in auditing and internal communications, currently focussing on tools for analysis, creation, communication and management (28.44 to 28.63).
28.5 The Office has used alternative means of communicating audit results: videos of four annual report chapters; a booklet presenting main points of all annual report chapters; and an electronic version of the annual report with a text-retrieval software package (28.66 to 28.70).
28.6 Two outside organizations have presented awards to the Office (28.71 to 28.75).
28.7 The Program Evaluation and Internal Audit Group has assessed the work, practices and procedures of the Office through various surveys and reviews (28.79 to 28.91).
28.8 The Office participated in four major international projects this year: an international fellowship program; a review of the NATO audit system; the Sino-Canadian Auditor Training Project; and the INTOSAI (International Organization of Supreme Audit Institutions) Development Initiative, which designs and conducts training projects for groups of countries throughout the world (28.92 to 28.108).
28.9 Progress and innovations have been realized in the areas of curriculum implementation, employment equity and stress management training (28.64 to 28.65, 28.76 to 28.77, and 28.78).
28.10 The Auditor General Act stipulates that "the Auditor General shall report annually to the House of Commons on the work of his Office..." The preceding chapters of this annual report describe the results of Office audit projects completed, with reports prepared for publication, during the last 12 months.
28.11 This chapter reports on other work carried out in the Office of the Auditor General (OAG), such as methodology development and major international projects. It also describes the role and mandate of the Auditor General, including the types of auditing and reporting involved; the organization of the Office; and its use of financial resources. It describes proposed amendments to the Auditor General Act. And it reports on the Office's initiatives in information technology, staff training, communication, and employment equity, as well as on the internal evaluation of its work, practices and procedures.
28.13 The second principle is that members of Parliament have the responsibility to scrutinize the affairs of government. To assist in that scrutiny, the government must supply parliamentarians with complete and understandable information on how it has carried out its activities.
28.14 The third principle is that there must be a knowledgeable and impartial person with a mandate to examine the information supplied to MPs by the government to make independent examinations of government departments, agencies and programs and to report significant matters to MPs, so that they can fulfil their responsibility -- rooted in history, tradition and law -- of holding the government accountable for its actions.
28.15 In our system, this independent person is the Auditor General. The information he provides to Parliament is contained primarily in his annual report. It has been said that MPs are elected to the House of Commons to serve their fellow Canadians. The Auditor General is, then, the servant of the servants of the people.
28.17 This chapter is not the place to spell out in detail how the Office goes about its work. However, it may be useful to say something about the activities behind this annual report.
28.19 Traditional "attest" auditing of all government departments and agencies is done each year, culminating in the "Opinion and Observations by the Auditor General on the Financial Statements of the Government of Canada", which constitute Chapter 2 of the annual report.
28.20 In addition, the Auditor General expresses a separate audit opinion on the financial statements of each Crown-owned corporation and agency for which he is named auditor.
28.23 Value-for-money auditing has been steadily evolving in recent years, and its importance is recognized internationally by governments and by the accounting community. Canada is an acknowledged world leader in this field.
28.24 The value-for-money auditor establishes reasonable criteria for the efficient and economic operation of a particular entity and evaluates the organization's actual performance against those criteria. This kind of auditing requires specialized skills and, in addition to accountants, the Office employs engineers, economists, statisticians, lawyers, mathematicians, computer scientists and actuaries, together with specialists in management and effectiveness evaluation.
28.25 When an audit of a department encompasses all three components -- attest, authorities and value-for-money -- the OAG refers to it as a comprehensive audit (see Exhibit 28.1).
(Exhibit not available)
28.26 The Office also applies comprehensive auditing methods in its examinations of government-wide activities, or activities conducted in several departments. This year such examinations are reported in the chapters on Incentive Awards and Major Capital Projects and in the Special Audits chapter on Courier Services and Emergency Preparedness Canada.
28.27 Amendments to the Financial Administration Act in 1984 extended many of the elements of comprehensive auditing to the special examinations of Crown corporations. The Auditor General of Canada is solely or jointly the designated auditor and special examiner for many of these corporations. More information on this activity is included at the close of this chapter. Also Chapter 5 of this report gives a full account of the implementation of the 1984 framework for control and accountability of Crown corporations.
(Exhibit not available)
28.30 Professional Services provides professional and technical support to Audit Operations. The Branch reviews, edits and publishes the annual report and other reports. It is also responsible for professional development, methodology development, liaison with Parliament, public affairs, communications, the Office library, and legal services. Although the Branch has provided legal services for many years, during the past year a legal section was established under a newly-appointed Principal, who has functional responsibility for providing legal services and, when necessary, engaging outside legal counsel. The section provides legal advice and opinions to the Auditor General, the Executive Committee, the Deputy Auditors General, and the Audit Operations Branch, and provides general legal support to Office activities.
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28.31 The Administrative Services Branch provides central support in finance, personnel, contracting, official languages, records, facilities, materiel, EDP services, word-processing, graphics and audio-visual services.
28.33 Exhibit 28.3 provides an overview of appropriations and expenditures by activity.
(Exhibit not available)
28.36 In many respects the appointment of an auditor general is analogous to the appointment of a judge. The Auditor General is paid a salary equal to a judge of the Supreme Court. Both judges and the Auditor General have statutory limitations placed upon the length of employment. The Judges Act contains provisions to provide relief from a reduced pension caused by a statutory limit on length of service. As the situation of the Auditor General is similar in this respect to that of a judge, the Office proposes that the provisions of the Judges Act, with necessary amendment, apply. It is desirable that adequate pension provisions be available to recruit the appropriate candidate. The matter is being seriously considered by the government.
28.38 More frequent reporting would permit greater efficiency in the use of Office resources. It would allow the Auditor General to serve the House of Commons in a more timely manner. Parliament would have a better opportunity to deal with problems when they arise. More timely and effective remedial action would then be possible. Completion date reporting would also make the workload of the PAC more manageable. The PAC could deal with individual audit reports, allowing it to focus more attention on individual issues.
28.40 The Office proposes that the wording of Section 11 be changed to provide that the Governor in Council may request the Auditor General "to inquire into and report upon or assist" any of the organizations or persons covered by this provision. This change would give the Governor in Council greater scope in making requests and it would ensure that the Auditor General had the authority to perform the tasks requested.
28.42 Although methodology development and research are, by their nature, long-term activities, results are already evident from the work done during 1988-89:
28.43 During the past year, the Office has modified its approach to development projects to more effectively balance cost, time and quality. Among the changes that have been made are greater use of task forces rather than standing committees and more recognition of staff who participate in methodology development projects. Finally, there has been greater involvement of government managers, through participation on task forces and circulation of formal exposure drafts, to ensure that Office criteria and approaches provide a mutually agreed-upon basis for audit.
28.45 At first, the Office acquired commercially available software for applications that business and industry as a whole found valuable: word processing, spreadsheets, data bases and communication. As early as 1984, the Office began to analyze its needs with more precision and subsequent software acquisition and development was tailored to the specific needs of auditors. Since 1985, one group in the Office has piloted new hardware and software innovations before their release for use by the rest of the Office. Now many of these products are widely used by other groups and teams.
28.46 Currently, the Office's principal focus in information technology is on tools for analysis, creation, communication and management.
28.48 IDEA (Interactive Data Extraction and Analysis) helps auditors use microcomputers as powerful analytical tools. It is now used not only by this Office but by public and private audit organizations throughout the world. The move to laptop computers has enabled auditors to apply this, and other tools and technology, directly at client locations.
28.49 I Chart is a flowcharting program to facilitate the documentation of complex systems and processes that must be audited. This program is now used extensively by audit teams throughout the Office.
28.50 Text retrieval-Ful/Text: Text-retrieval techniques have been brought to the auditor's laptop computer to permit the quick and efficient searching of large quantities of text such as statutes, regulations and reports. Electronic versions of the Auditor General's annual reports from 1983 to 1988 are available, as are most audit guides, the Office's Comprehensive Auditing Manual and a variety of statutes and regulations. They are operated with a user-friendly text-retrieval software package called Ful/Text.
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28.51 Experimental work has begun on a compact disk (CD-ROM) that would contain all relevant material needed by field auditors and researchers.
28.53 ReportRead: Annual report chapter authors, together with the Auditor General and Deputy and Assistant Auditors General and other chapter reviewers, can access the report electronically on a microcomputer as it develops. ReportRead has eliminated much of the need to photocopy and distribute hard copies of the chapters. ReportRead greatly facilitated the review of the 1988 Report, and an improved version has helped even more this year.
28.55 Tools for external communications: electronic publishing - The Office experimented this year with distribution of an electronic version of the 1988 Report, with full text-retrieval capability. Copies were supplied to government departments, libraries and corporations, both in Canada and in other countries, and were installed on request in offices of several members of Parliament.
28.58 In the fall of 1988, the Administrative Services Branch conducted an Office-wide user needs analysis which identified the specifications and features required to tailor the new computer to Office-wide applications.
28.59 A key feature of MIS 2000 will be that the Office can use its network to create and access automated services. For example, it will provide an improved in-house electronic mail network; it will allow sharing of printing facilities; and it will create electronic filing systems.
28.60 As well as providing on-line management information for its principal users in Audit Operations, MIS 2000 will also handle the Office's financial statements and the requirements of support groups such as contract administration, professional development, materiel management and personnel. In short, it will be able to accommodate almost any identified user need.
28.61 The objective of MIS 2000 is to have an overall integration of all data bases which will contribute to a more effective and efficient audit office. The MIS 2000 project is scheduled for complete implementation in 1991.
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28.63 A more recent initiative is the Administrative Staff Microcomputer Apprenticeship Program. The program provides selected audit support staff with four months of intensive upgrading of skills, using computer tools and techniques like word processing, text retrieval, spreadsheet preparation, flowcharting and electronic mail programs, before they return to their regular audit team duties. There they are able to provide support and guidance to auditors using these tools.
28.65 A training plan was drawn up based on the survey and implementation began this year. The plan includes updating some courses, developing new ones, and incorporating recently developed audit software into these courses.
28.67 An innovation in 1988 was the production of a pocket- or purse-size booklet, which presented the main points from each of the chapters in the annual report. Paragraph references at the end of each main point provided quick access to more detailed information in the report. Reaction from the media and the public suggested that this was a needed report-in-brief that the ordinary taxpayer could find time to read.
28.68 A second innovation, previously mentioned in the section on information technology, was unveiled by the Auditor General on tabling day -- an electronic version of the annual report, with a user-friendly text-retrieval software package for quick access to desired information. It could prove to be a valuable research tool for members of Parliament and their staffs. To use the package, the software is loaded into appropriate equipment and screen prompts are followed to search the text using key words or phrases. The section of text related to the chosen topic can be displayed, or the user can "browse" through sections that appear to be interesting. The package can be mastered in a few minutes by anyone with a basic familiarity with computers.
28.69 The research use for this electronic report will be to gain fast, accurate and easy access to comments made by the Auditor General on particular departments, agencies and their related programs. The text can also be searched for comments on broader issues like efficiency, the environment or human resource management. This search capability offers obvious research applications for members of Parliament in a number of areas, including preparing for Question Period, responding to constituent queries and preparing to take part in debates.
28.70 In addition to the current year's report, the Office has converted annual reports back to 1983 to this electronic format. Primarily because of its size, this is not being distributed; however, it can be accessed through the OAG Library or the OAG Parliamentary Liaison Group. It can be used to identify quickly whether and when in the past six years the Auditor General has commented on a particular topic of interest.
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28.72 SCOAP selected the Office for this award in recognition of the Audit Development in Automated Processing Technology (ADAPT) project, which culminated in the implementation of the "electronic audit briefcase". Almost all of the Office's auditors now use laptop computers for a range of audit tasks. In presenting the Office with the award, the Society particularly noted the Auditor General's personal interest in and commitment to ensuring that his staff are at the forefront in using technology to make themselves more productive. The involvement of the chief executive officer was cited as a critical factor of success in office automation projects.
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28.74 The winning article, entitled "Methodology for Auditing Cost-Recoverable Programs: Theory and Practice", was published in the January 1988 issue. It was co-authored by Principal Vinod Sahgal, Director Neil Maxwell and former Principal David Lewis.
28.75 The Auditor General accepted the award on behalf of its authors at the INTOSAI Congress in Berlin in June.
28.77 The Group has adopted the federal government's employment equity targets and surpassed them in most occupational groupings, for handicapped persons, women and visible minorities. Opportunities remain to improve representation of aboriginal people in most occupational categories and of women in managerial ranks.
28.81 The survey concluded that more professors of public administration than accounting use OAG documents and publications in their teaching and research; academics have a high regard for the work of the OAG and rate its work as very important; students in schools of public administration are more aware of career opportunities in the OAG than are students in departments of accounting.
28.82 Recommendations relating to these findings were submitted to the Executive Committee.
28.83 A project to interview a cross-section of users of the annual report was reconsidered. It was decided to change the approach of the study from that outlined in the 1988 report. This will involve exploring alternative formats for graphics and text which would make the report easier to read. These formats will be presented to report users for their comments and suggestions on how the Office can enhance the report's readability.
28.87 The study on sufficiency of evidence found that value-for-money audit findings are generally well supported by evidence. Recommendations were made to strengthen audit sampling procedures and analysis of causes of identified weaknesses in audited organizations, and to address the formulation of recommendations to deal with those causes.
28.89 PEIA paid particular attention to cases where audit teams used innovative cost-saving techniques. Fixed-price contracting of entire audits to public accounting firms seemed to be the most cost effective technique. The long-term policy of the Office on fixed-price contracting is being reviewed.
28.90 In 1989-90, the PEIA Group will begin PAQR work on the special examinations the Office has done on various Crown corporations.
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28.94 Fellows in 1988-89 were from Chile, China, India, Jordan, Kenya, Papua New Guinea, Senegal, Thailand, Trinidad and Tunisia.
28.95 The Fellows spend one year with the OAG, assisting in a variety of audits and enhancing their knowledge and understanding of public sector accounting and auditing, especially in the area of value for money. As well as gaining practical experience by working with audit teams, they also participate in a number of professional development activities.
28.97 The mission of IDI is to foster the advancement of public accounting and auditing, especially in developing nations. This is to be done through information exchange and training for audit practitioners and trainers of Supreme Audit Institutions (SAIs).
28.98 IDI's training program is structured in three parts, based on initial surveys of regional training needs:
28.99 Since the 1988 Report, IDI has accomplished the following: the Human Resource Management seminar was presented in Peru for Latin America; Training Managers Workshops were conducted in Tunisia and India; and an Audit Workshop for the francophone AFROSAI SAIs was developed jointly with the French, Tunisian and Ivory Coast SAIs. OAG staff participated in the design and delivery of all these training activities.
28.100 IDI was originally set up for a three-year period, with a provision for extending that period based on an assessment of the program's results. At the Thirteenth INTOSAI Congress held in Berlin in June 1989, member SAIs praised the success of IDI and approved its continuation under the same philosophy and approach to the development and delivery of its programs. It also approved the continued location of the IDI Secretariat in the Office of the Auditor General of Canada for the next three years. The Auditor General of Canada is the President of the Board; Deputy Auditor General Edward Rowe is Secretary-Treasurer; and Assistant Auditor General Yvan Gaudette is Executive Vice-President.
28.101 Funding for IDI is currently provided by CIDA, the United Nations Development Program, the Royal Norwegian Ministry of Development Co-operation, the Finnish International Development Agency, the Asian Development Bank, the Caribbean Development Bank and the Commonwealth Secretariat. Discussions on funding are also taking place with the Inter-American Development Bank, the Danish International Development Agency, and the Foreign Ministry of the Netherlands.
28.103 The objectives of the first phase of the project were to train Chinese auditors in the concepts, methods and skills practiced in Canada and to train a core of audit instructors for the Audit Administration of the People's Republic of China (AAPRC).
28.104 The first phase of the project was completed within budget in December 1988. All major planned outputs were achieved. The OAG, as an agent of the Canadian International Development Agency (CIDA), provided the necessary professional, technical, and administrative support to meet the project objectives. Both the Canadian and Chinese governments viewed the first phase as a success and a request for a second phase was made by the Chinese government. As a result, the Office of the Auditor General was requested by CIDA to conduct a Project Definition Mission to explore the feasibility of a second phase. A Mission report was presented to CIDA in February 1989 and a proposal was made to continue the project.
28.105 In June 1989 the Minister of External Affairs cancelled proposed funding for the second phase as a result of events in China.
28.107 The overall conclusion of the Group was that if the recommendations in the report are implemented quickly by Council and the Board, there will be a significant improvement in the continuity, efficiency, and effectiveness of the Board. Specific recommendations deal with a variety of topics such as: continuity of the Board members including the length of the Chairman's term of appointment; importance of Board members performing their duties on a full-time basis as required by the audit charter; need for an evaluation of the Board structure and its working arrangements after a trial period following the report of the Group to Council; importance of timely reporting by the Board and the need for quick response by audited bodies to the recommendations of the Board; improved planning of the Board's activities; more aggressive follow-up of previous recommendations made by the Board; and the need to invite the national audit bodies of member countries to participate actively in an informal advisory panel to meet at least twice a year to advise and assist the Board in establishing priorities, methodology, standards, practices and reporting formats.
28.108 Principal Alvin Dickens is currently chairman of the NATO Board of Auditors and three Office staff members have also been seconded to the Board.
28.110 The costs reported here pursuant to Section 147(2) represent the full costs incurred by the Office in completing the audit and special examination work and preparing particular reports under Sections 132, 139, 140 or 141 of the FAA. These costs are reported here only when the work has been completed. Costs incurred on work not specifically required under Sections 132, 139, 140 or 141, for example, work in relation to issuing prospectuses, advising on information and internal control systems, and helping to resolve accounting issues, are not reported in this chapter.
28.112 Exhibit 28.4 shows the costs incurred in completing the audits and preparing the annual auditor's reports required by Section 132, for those corporations and subsidiaries audited solely or jointly by the Auditor General of Canada. The costs refer to the completed annual audits for fiscal years ending on or before 31 March 1989.
(Exhibit not available)
28.113 The costs reported do not include any costs for the audit of quantitative performance information, because no such audits have been requested by the Treasury Board for any of the corporations the Office audited. Similarly, there were no other reports required by the Governor in Council under Section 132.
(Exhibit not available)
28.115 The aim of these examinations is to determine whether, in the period under review, the financial and management control and information systems and management practices of the corporation were maintained in a manner providing reasonable assurance that:
28.117 Where, in the examiner's opinion, the special examination report contains information that should be brought to the attention of Parliament, the examiner must, after consulting the board of directors and the appropriate minister, prepare a report on the information for inclusion in the corporation's next annual report. Where an auditor other than the Auditor General of Canada is the examiner, he or she must also consult with the Auditor General and furnish him with a copy of the report on these matters.
28.118 In 1988-89, five special examinations were completed. The costs of these examinations were:
| Atlantic Pilotage Authority | $ 145,600 |
| Atomic Energy of Canada Limited | 1,060,400 |
| Canadian Commercial Corporation | 324,500 |
| Canadian Livestock Feedboard | 139,500 |
| Pacific Pilotage Authority | 167,500 |
Marcel Caron, F.C.A., La Presse Ltée
Gordon H. Cowperthwaite, F.C.A., Canadian Comprehensive Auditing Foundation
Keith G. Dalglish, F.C.A., Peat Marwick Thorne
Alan J. Dilworth, F.C.A., Touche Ross & Co.
William A. Farlinger, F.C.A., Clarkson Gordon
Kenneth S. Gunning, F.C.A., Pannell Kerr MacGillivray
Ralph W. Karthein, C.A., IBM Canada Ltd.
Giles R. Meikle, F.C.A., Deloitte Haskins & Sells
Edward W. Netten, F.C.A., Price Waterhouse Management Consultants
Donald H. Page, F.C.G.A., Midland Doherty Ltd.
Kenneth R. Stevenson, F.C.A., Coopers & Lybrand
W. Ross Walker, F.C.A., Peat Marwick Thorne
L. Denis Desautels, F.C.A., Clarkson Gordon
Kenneth M. Dye. F.C.A. (Chairman), Auditor General of Canada
James L. Goodfellow, F.C.A., Touche Ross & Co.
Douglas D. Graham, C.A., Pannell Kerr MacGillivray
John J. Kelly, C.A., Canadian Institute of Chartered Accountants
Ronald E. Kiggins, C.A., Peat Marwick Thorne
David Kirkwood, Canadian Mediterranean Institute
Henry E. McCandless, C.A. (Secretary), Office of the Auditor General of Canada
Ronald B. Robinson, F.M.C., Abt Associates of Canada
Lawrence S. Rosen, Ph.D., F.C.A., York University
Edward R. Rowe, C.A. (Vice-Chairman), Office of the Auditor General of Canada
Leonard Rutman, Ph.D., Price Waterhouse Management Consultants
William R. Sloan, F.C.A., Arthur Andersen & Co.
George F. Windsor, B.Eng., LL.B., Osler, Hoskin & Harcourt