2000 April Report of the Auditor General of Canada

These pages have been archived on the Web.

Foreword
Chapter 1—Service Quality
Chapter 2—Human Resources Development Canada — Service Quality at the Local Level
Chapter 3—Citizenship and Immigration Canada—The Economic Component of the Canadian Immigration Program
Chapter 4—Indian and Northern Affairs Canada—Elementary and Secondary Education
Chapter 5—Canada Customs and Revenue Agency—Travellers to Canada: Managing the Risks at Ports of Entry
Chapter 6—Canada Customs and Revenue Agency and Department of Finance—Handling Tax Credit Claims for Scientific Research and Experimental Development
Chapter 7—Royal Canadian Mounted Police—Services for Canada's Law Enforcement Community
Chapter 8—Department of Finance—Managing Canada's Debt: Facing New Challenges
Chapter 9—Streamlining the Human Resource Management Regime: A Study of Changing Roles and Responsibilities

Primary navigation (left column)