Commissioner of the Environment and Sustainable Development
Sustainable Development Strategies (SDS)
I am pleased to present a new guidance document on the environmental petitions process: Getting Answers: A Guide to the Environmental Petitions Process.
I strongly believe that the environmental petitions process can play a key role in ensuring good federal management of environmental and sustainable development issues. The petitions process contributes to government accountability and transparency by raising these issues to the ministerial level within departments and creating a public record of the government's response to the issues.
I hope you will find this guide beneficial and that it helps you find answers to your environmental concerns.
Scott Vaughan
Commissioner of the Environment and Sustainable Development
The environmental petitions process under the Auditor General Act provides a formal means for Canadians to bring their concerns about environmental issues to the attention of federal ministers and departments and to obtain a response to their concerns. We created this guide to help people better understand the environmental petitions process and to provide some suggestions to prepare well-crafted and concise petitions. It is organized in two sections:
Finally, the guide's appendices provide a petition template and a checklist to assist petitioners in developing a petition, as well as a list of possible alternatives to consider in addressing environmental matters.
The environmental petitions process was created as a result of a 1995 amendment to the federal Auditor General Act. It is a way for Canadians to bring their concerns about environmental issues to the attention of the federal government and obtain a formal response. Unlike other public petitions, environmental petitions do not need to contain multiple signatures and can be a simple letter.
By submitting an environmental petition in writing to the Auditor General of Canada, residents of Canada can ask certain federal ministers and their departments to explain federal policy, investigate or take action on an environmental problem, or examine their enforcement of environmental legislation.
On behalf of the Auditor General of Canada, the Commissioner of the Environment and Sustainable Development manages the environmental petitions process and monitors responses of federal ministers. Once a petition is received and accepted, it is forwarded to the appropriate minister(s). Federal ministers respond to petitions on behalf of departments and agencies. When they receive a petition, they are required to provide a response to the petitioner(s) within 120 days. They may extend this period by notifying the petitioner before the 120-day limit.
The Commissioner reports annually to Parliament, and each report contains a chapter on environmental petitions. These chapters report on the number, nature, and status of petitions received and on the departmental compliance with statutory timelines in the previous year; they are available on our website. In addition, the Commissioner's team or another audit team in the Office of the Auditor General may consider the issues raised in petitions, and the responses they generate, when planning and conducting audits.
To be eligible and accepted as an environmental petition under section 22 of the Auditor General Act, a petition must meet the following three criteria:
It must be submitted and signed by a resident of Canada. Any Canadian resident—either an individual or an organization—can submit an environmental petition. A petition cannot be submitted anonymously. Petitioners must include their name, address, and signature. If the petition is being submitted on behalf of a group (for example, an organization or an association), it must be signed by a representative of the group.
It must be about an environmental matter in the context of sustainable development. The reference to sustainable development reinforces the links between environmental considerations and social and economic matters. Accordingly, petitions may cover a wide range of subjects, such as contaminated sites, urban air pollution, pesticides, environmental assessments, fish habitat, as well as taxes and subsidies that have an impact on the environment. The definition of sustainable development used to evaluate the eligibility of a petition is presented in Exhibit 1.
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Sustainable development means development that meets the needs of the present without compromising the ability of future generations to meet their own needs. Sustainable development is a continually evolving concept based on the integration of social, economic, and environmental concerns, and which may be achieved by, among other things,
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The issue must fall under the mandate of one or more of the federal departments or agencies subject to the environmental petitions process. Many, but not all, federal departments and agencies are required to respond to environmental petitions. However, some departments and agencies that are not subject to the process respond voluntarily to petitions. Those required to respond to environmental petitions are organizations included in Schedule I of the Financial Administration Act, those included in the schedule to the Federal Sustainable Development Act, as well as those in respect of which a direction has been made under subsection 11(3) of the Federal Sustainable Development Act. They are listed in Exhibit 2.
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Agriculture and Agri-Food Canada Atlantic Canada Opportunities Agency Canada Border Services Agency Canada Economic Development for Quebec Regions Canada Revenue Agency Canadian Heritage Canadian International Development Agency Canada Public Service Agency Citizenship and Immigration Canada Department of Justice Canada Environment Canada Department of Finance Canada Fisheries and Oceans Canada Foreign Affairs and International Trade Canada |
Health Canada Human Resources and Social Development Canada Indian and Northern Affairs Canada Industry Canada National Defence Natural Resources Canada Parks Canada Public Health Agency of Canada Public Safety Canada Public Works and Government Services Canada Transport Canada Treasury Board of Canada Secretariat Veterans Affairs Canada Western Economic Diversification Canada |
The types of requests made in environmental petitions vary widely. For example, the petitioner can ask federal departments and agencies to
Please consult our on-line petitions catalogue for examples of common requests in environmental petitions.
Our October 2007 Environmental Petitions chapter outlined some of the impacts that the process has had since it began. It is important to note that ministers and departments are required only to respond to petitions within the time periods set in the Auditor General Act. They are not obligated to carry out remedial action to resolve the issues raised by petitioners. The following paragraphs explain what is required from departments.
After receiving a petition. Within 15 calendar days of receiving an eligible petition, the Commissioner of the Environment and Sustainable Development is required to forward it to the appropriate minister(s). Ministers respond to petitions on behalf of departments and agencies. Once ministers receive a petition, they are required,
Extension of the response deadline. Departments and agencies sometimes require more time to formulate their response, especially when multiple federal organizations need to coordinate their responses, when they are responding to several petitions simultaneously, when they are responding to comprehensive petitions, or when they are dealing with complex issues.
If it is not possible to meet the 120-day deadline, the department or agency must send a notification letter, signed by the minister(s), to the petitioner(s) and a copy to the Commissioner within the 120-day deadline. Where possible, ministers are asked to indicate the date by which they will respond.
Nature of the response. In some cases, departments and agencies may not be able to provide fully informative responses. This may occur when the petition issue involves the following:
As noted, the Commissioner of the Environment and Sustainable Development (CESD) oversees the environmental petitions process on behalf of the Auditor General of Canada. The Commissioner does not respond to environmental petitions; nor does the Commissioner routinely validate, investigate, or substantiate the facts or assertions made in environmental petitions or department responses. In addition, the Commissioner cannot compel federal authorities to take the necessary actions to solve environmental problems.
The Commissioner has a number of responsibilities, including reviewing petitions submitted to ensure that they are eligible, and forwarding them to the government department(s) or agency(ies) required to respond to the petitions. The Commissioner determines the organizations that must respond to a petition. This determination is based on the combination of the two following factors:
After a petition has been received and accepted, the Commissioner forwards it to the appropriate minister(s) and department(s) or agency(ies) within 15 calendar days of receipt. At the same time, the Commissioner sends an acknowledgement letter to the petitioner, specifying the organizations required to respond to the petition.
Petitions are tabled in Parliament and summarized in our annual report on environmental petitions. Once tabled in Parliament, and with the consent of petitioners, environmental petitions and department/agency responses may be posted in the online petitions catalogue, which is accessible to the public.
The Commissioner reviews all petition responses that departments or agencies have sent to petitioners. When responses do not adequately answer the question(s) or address the concerns raised in a petition, the Commissioner may bring this to the attention of the organizations concerned, and include related observations in the annual report on petitions.
As mentioned earlier, the Commissioner's team or another audit team in the Office of the Auditor General may consider the issues raised in petitions, and the responses they generate, when planning and conducting audits. Exhibit 3 summarizes the steps in the petitions process and the ongoing petitions activities.
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Starting a petition |
A Canadian resident submits a written petition to the Auditor General of Canada. | ||
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Reviewing a petition |
The Commissioner's team reviews the petition to determine if it meets the requirements of the Auditor General Act. | ||
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If the petition is accepted, the team will
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If the petition is not accepted, the petitioner will be informed in writing. If the petition is incomplete or unclear, the petitioner will be asked to modify and re-submit it. | |
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Responding to a petition |
Once a minister receives a petition, he or she must
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Ongoing petitions activities | |||
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Monitoring The Commissioner monitors acknowledgement letters and responses from ministers. |
Reporting The environmental petitions chapter allows the Commissioner to report to the House of Commons on the number of petitions received, their subject matter and status, and departmental compliance with statutory timelines. |
Posting on the Web The Commissioner posts petitions, responses, and summary information on the Web. |
Auditing Issues raised in petitions are considered for audit by the Office of the Auditor General. |
A concise and well-crafted petition focusing on what is most important to the petitioner increases the likelihood of an informative response. This section outlines steps to follow when writing and submitting an environmental petition. It suggests where to begin, what to include in the background information, and what to consider when preparing questions, requests, and other details of a petition.
Once petitioners have identified the environmental issues of concern, they are advised to take the following steps to ensure that their petitions are as effective as possible.
| Search by key word—To search by key word use the OAG website search feature. Type the word petition, followed by your key word or words. |
Given the large number of departments and agencies, and the complexity of government mandates as defined in federal acts and regulations, petitioners may have difficulty identifying the responsible departments or agencies for a particular issue. Therefore, unless petitioners are certain about which departments and agencies should respond to their petition, they are advised to identify those that they think should respond, and use wording that would permit the Commissioner to identify any additional responsible organizations (for example, "departments X and Y and any other responsible departments").
Petitioners may also address their petition in more general terms such as to "the federal government" or to "responsible departments and agencies." In this case, the Commissioner would determine which organizations are responsible for the issues raised in the petition, forward the petition to them, and advise the petitioner.
In order to establish the context for environmental concerns and requests, petitioners may find it helpful to include a clear and concise summary of key background information on the subject of their petition and the issues raised in it.
The summary should include information necessary for anybody to understand the petition issues quickly and easily. While attachments are forwarded to the responsible departments and agencies along with the petition, they will not be posted on the Office of the Auditor General website; therefore, critical information from background documents should be included in the petition. It is recommended that abbreviations not be used unless they are defined at the start of the petition. While images and exhibits can help a reader to better understand the issues, it is recommended that their use be restrained (no more than three per petition).
Following are examples of petitions with well-written background summaries; these are located in the on-line petitions catalogue.
No. 162 – Gas plant contaminants, Turner Valley, Alberta
No. 179 – Canada's policies on chrysotile asbestos exports
No. 183 – Assessing mercury health risks and federal mercury management
No. 201 – Environmental health research in Canada
No. 204 – Regulation of flame-retardant chemicals
Questions and requests. Preparing well-crafted questions and requests is essential, because once a petition is sent to the departments or agencies involved, additional questions cannot be added to the petition. Specific, direct, and clear questions and requests are more likely to generate satisfactory responses than wide-ranging or vague ones.
Questions and requests should be numbered and, if possible, addressed to specific and appropriate departments or agencies. This makes it easier for them to respond. However, as mentioned above, we suggest that petitioners use wording that allows the Commissioner to identify additional responsible departments or agencies.
Following are several other points that petitioners should consider when crafting their petition questions and requests:
1. Consider the most important goals that you want to achieve with your petition (for example, generate specific action, increase public awareness, or obtain knowledge about a decision made by government). Are your questions written to help achieve your goals?
2. Ensure that your questions are clear, focused, and in a format that will allow the ministers to respond in a clear and direct manner. Avoid making demands that the government is unable or unlikely to consider (see questions A and B in Exhibit 4).
3. Think about what the departments and agencies are likely to say in their responses and, if possible, incorporate any follow-up questions that may arise (see question C in Exhibit 4). Unless it is the intention of the petitioner, avoid using questions that would generate a simple yes or no answer. This may prevent having to submit a follow-up petition.
4. Ensure that your questions clearly relate to the information provided in the petition and that all important background information has been summarized in the petition. This will help readers better understand the issues raised.
5. Number all of your questions and requests sequentially and ask that the ministers reply to each one and clearly identify the question or request being addressed. In the case of joint ministerial responses, ask that the lead department responsible for each question or request be identified.
6. Consider proposing possible solutions to the issues you are concerned about and seek a response to your ideas.
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Poorly worded questions |
Well-worded questions |
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A. Why doesn't the government care about air pollution? |
What are the current Canada-wide standards related to smog? |
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B. Could you please review and amend all federal policies related to toxic substances? |
Does the federal government intend to add toxic substance "X" to the virtual elimination list of the Canadian Environmental Protection Act? |
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C. Has department "X" conducted activities or carried out studies to confirm the health benefits of the "Y" process? |
Has department "X" or any other responsible department conducted activities or carried out studies to confirm the health benefits of the "Y" process? If yes, could you please list and explain those activities and provide us with a copy of the key reports or studies? If no, could you please explain why not and how the health benefits of the "Y" process are confirmed otherwise? |
Length of petition. Petitions are typically about 2,500 words. We ask petitioners to limit petitions to a maximum of 5,000 words (about 10 pages) and 20 questions or requests. Although the Auditor General Act does not specify restrictions on the length of petitions, the Office of the Auditor General reserves the right to not publish them on its website should they exceed the foregoing limit.
Attachments and supporting material. You may provide supporting material to your petition, such as photos, a copy of a report, or other relevant information, and we will ensure that this material is forwarded to the responsible minister(s) as an attachment to your petition. This material should be carefully selected, as numerous attachments do not necessarily add to the quality of petitions or to the ministers' responses. As noted earlier, only the petitions are posted on our website. Therefore, we recommend that petitioners incorporate key pieces of information from supporting material directly into their petitions, while respecting the guidelines on petition length. If necessary, petitioners should use references, footnotes, or hyperlinks in their petitions for referring readers to other documents.
Spelling and grammar. Petitioners are responsible for using correct spelling and grammar when writing their petitions, as we do not provide editing services for the petition. Petitioners should carefully review their petitions prior to submitting them.
Privacy issues and access to information. Petitioners are cautioned about submitting confidential or private information or documents with their petition. Since all information, including confidential documents, submitted with petitions is subject to the Access to Information Act, the Office of the Auditor General may be required to provide this information to individuals requesting access to information under the Act.
Libellous or defamatory statements. The Office of the Auditor General will not publish potentially libellous or defamatory statements. Petitioners are liable for statements made in petitions; therefore, they are expected to use respectful and temperate language while ensuring the accuracy of their statements.
Reference to individuals. We ask petitioners to limit the number of references to private individuals in a petition. In accordance with the Privacy Act, the petitions team must obtain the written permission of individuals referenced in a petition prior to publishing their name or any identifying feature. If we are unable to obtain the written consent, we must remove the name and identifying feature from the petition. These deletions sometimes make the petition difficult to read.
Follow-up petitions. After receiving the response(s) to their petition, petitioners may choose to submit a follow-up petition—either immediately to address subsequent questions or in the future to determine the status of the issue and the progress by departments and agencies to honour any commitments made.
Other processes for raising environmental concerns. In some situations, an environmental matter does not fall under the mandate of the federal departments or agencies subject to the environmental petitions process. When this is the case, petitioners may wish to use other processes to raise matters of environmental concern with elected officials. Some of these processes are established under provincial legislation and may be helpful for issues where the provincial government has an important role to play. Because we regularly receive requests from the public on this matter, we have compiled a list of other avenues available to Canadians to address environmental concerns (see Appendix 3).
Before submitting your petition, please review the checklist in Appendix 2 to ensure that your submission is complete.
Please identify your document as a petition under section 22 of the Auditor General Act. Send your completed and signed petition to the following address:
Office of the Auditor General of Canada
Commissioner of the Environment and Sustainable Development
Attention: Petitions
240 Sparks Street
Ottawa, Ontario K1A 0G6
Toll free: 1-888-761-5953 (extension 2923)
Telephone: 613-995-3708 (extension 2923)
Fax: 613-941-8286
Email: petitions@oag-bvg.gc.ca
Here is the environmental petitions template that must be completed in order to submit a petition under the Auditor General Act. This template can be found on the website of the Office of the Auditor General. A typical petition is about 2,500 words. Petitioners should limit their petitions to a maximum of of 5,000 words (about 10 pages) and 20 questions or requests. The Office reserves the right to not publish petitions on its website should they exceed the foregoing limit.

Prior to submitting your petition, please check it to confirm the following:
In certain situations, an environmental matter does not fall under the mandate of the federal departments or agencies subject to the environmental petitions process. In those situations, individuals may wish to try other avenues to raise matters of environmental concern with elected officials or to share information to address environmental concerns. The following is a selected list of processes established under federal and provincial legislation and some suggested alternative avenues to consider.
These processes may be helpful for issues where the provincial government has an important role to play:
Some provinces do not have a public process analogous to the environmental petitions process, but the Environment ministers of these provinces have certain authorities, including the following:
Finally, you may wish to contact the various non-governmental organizations that promote citizens engagement in environmental management and sustainable development and that can provide you with additional information or support related to your environmental concern.