Survey Following a Performance Audit

The example survey is provided for reference only. Following the audit or examination, please complete the personalized version of the survey that will be emailed to you.

Name of organization, branch, or other entity:

Title of audit:

1. Overall views

Strongly disagree   1     2     3     4     5   Strongly agree No opinion/
Don’t know
N/A
1.a Overall, we were satisfied with the conduct of the audit.
1.b Our organization received good value in relation to the effort expended by the Office of the Auditor General.

2. Value of the audit

Strongly disagree   1     2     3     4     5   Strongly agree No opinion/
Don’t know
N/A
2.a In preparation for, or during the course of, the audit, we made important improvements to the program or activity being audited.
2.b The auditors possessed a good understanding of the environment within which our organization operates, and the risks and challenges it faces.
2.c The audit focussed on areas of significant risk within our organization.
2.d The findings reflect key issues that we feel will contribute to future improvements in the area that was audited or in the design of new programs.
2.e The recommendations will lead to significant improvements in our operations or in the accountability for those operations.
2.f The recommendations are relevant to other programs or activities not part of this audit and will be applied to these programs or activities.

3. Management of the audit

Strongly disagree   1     2     3     4     5   Strongly agree No opinion/
Don’t know
N/A
3.a The auditors’ requests for documents, analyses, and other assistance were relevant to their work and represented reasonable expectations of our organization.
3.b The auditors provided staff with a reasonable amount of time to comply with requests for documentation.
3.c The auditors provided staff with a reasonable amount of time to comment on and respond to draft reports and recommendations.

4. Communication during the audit

Strongly disagree   1     2     3     4     5   Strongly agree No opinion/
Don’t know
N/A
4.a The auditors proactively identified, communicated, and resolved issues and significant differences of views in a timely manner.
4.b The findings of the audit were reported objectively and fairly.
4.c The documents and reports arising from the audit were clear and concise.
4.d The auditors were willing to listen to our point of view on the findings of the reports.

5. Professional relations

Strongly disagree   1     2     3     4     5   Strongly agree No opinion/
Don’t know
N/A
5.a The auditors demonstrated independence, objectivity, non-partisanship, and maintained a respectful but questioning approach throughout the audit.
5.b The audit team attempted to address any issues or questions we had about the audit process.
5.c Throughout the audit, the auditors maintained a professional demeanour.

6. Additional comments

6.a Please provide any other comments you or your organization may have on your audit experience.

Name and title of respondent (optional):